Useful information

Useful information

about additional costs, opening hours and more

For a comfortable stay at Ardennen Camping Bertrix, the most important information is below. Upon arrival, you will get information at the reception. This information contains all the important information about Ardennen Camping Bertrix, your stay and the surrounding area.


Reception

During the year, the reception of Ardennen Camping Bertrix has varying opening hours. During the low season, the reception is daily open from 09:00 to 12:30 and 13:00 to 17:00. During the high season this will be extended to openingtimes from 09h00 till 19h00. The actual opening hours of the reception can be obtained on site. If you expect to arrive later than 17:00, it is desirable that you indicate this to the reception when you make the reservation. During your stay you can visit the reception for all your questions during your opening hours.

 

Arrival and departure

  • Camping pitches: check-in from 13h00, check-out before 12h00
  • Rental accommodations: check-in from 15h00, check-out before 10h00

 

General costs rental accommodations and camping pitches

  • Reservation fee: € 17,50
  • Preference fee: € 20,00
  • Cancellation insurance: 5,5% of the total amount and € 5,00 administration costs
  • Tourist tax and eco tax: € 1,25 per person per night
  • Day visitor (without overnight stay): € 3,00 per person

 

Additional costs rental accommodations

  • Bed sheets (mandatory): € 7,00 per person
  • Final cleaning mobil homes (mandatory):  € 39,50 per mobile home
  • Final cleaning other rental accommodations (mandatory):  € 32,50 per rental accommodation
  • Usage of gas/water/elektricity: € 4,00 per night
  • Pet (maximum 1): € 7,50 per night
  • Supplement check-out after 10h00: € 20,00 per rental accommodation *

* Based on availability

 

Extra rental items rental accommodations *

  • Package bath towels: € 4,50 per package
  • Package kitchen towels: € 3,00 per package
  • Baby package with bed, bath and chair: € 4,50 per night

* For rental items a cash deposit may be required. We recommend bookings in advance for rental items due to availability

 

Additional costs camping pitches

  • Electricity (obligatory): € 4,00 per night
  • Extra tent / party tent (maximum 2x2m): € 3,00 per tent per night
  • Pet (maximum 1): € 4,00 or € 5,00 per night, depending on the period
  • Supplement check-out after 12h00: € 10,00 per camping pitch *

* Based on availability

 

Extra rental items camping pitches *

  • Package bath towels: € 4,50 per package
  • Package kitchen towels: € 3,00 per package
  • Baby package with bed, bath and chair: € 4,50 per night

* For rental items a cash deposit may be required. We recommend bookings in advance for rental items due to availability

 

Payment Methods

At Ardennen Camping Bertrix can be paid in cash, with card and by creditcard at the reception. In the restaurant and bar you can pay cash or with card. For payments with card there is a minimum of € 10,00. In the shop it is only possible to pay cash. 

 

Payment terms

After receiving the booking confirmation, 50% of the total amount must be paid within 2 weeks. The payment of the remaining amount must be paid 6 weeks before the date of arrival. When making a reservation within 6 weeks, the total amount due must be paid simultaneously with the reservation.

 

 

Pets

At Ardennen Camping Bertrix a maximum of two pets per camping pitch are allowed. In the rental accommdoations, one pet is allowed per rental accommodation. There are also pet-free rental accommodations. The cost for a pet when booking a rental accommodation is all year round € 7,50 per night (except packages). For bookings on a camping pitch, the costs are € 4,00 up to € 5,00 per night (depending on the period of the year).

 

Day guests and visitors

At Ardennen Camping Bertrix day guests  and visitors are allowed. They must report on arrival at the reception. The price for a day guest is € 3,00 per day per guest. If they want to stay overnight on a camping pitch they must pay the extra person fare (€ 4,00 to € 6,50 per person per night) and the tourist tax (€ 1,25 per person per night). When visitors want to stay overnight in an rental accommodation they must pay the costs for bedlinen (€ 7,00 per person) and the tourist tax (€ 1,25 per person per night).  

 

Internet / WiFi

At Ardennen Camping Bertrix you can use the free Wi-Fi internet access around the restaurant and bar facilities.

 

Parking

At Ardennen Camping Bertrix one car is allowed at the camping pitch / rental accommodation. Other cars must be parked at the visitor parking.

 

Swimming pool

Ardennen Camping Bertrix has a heated outdoor swimming pool (renewed in 2017) with a small children's playground with a little slide and water attraction.. Around the swimming pool, there are some sun loungers where you can relax. From the sunterrace of restaurant Les Amis de l'Ardenne, you have a great view over the swimming pool and the Belgian Ardennes. The swimming pool is opened daily from mid May till mid September.  The actual opening times are published locally. Guests of Ardennen Camping Bertrix may also use the municipal indoor swimming pool of Bertrix village for free, about 1,2 kilometers from the camping.

 

Catering and shopping

Ardennen Camping Bertrix features a restaurant, a bar and a shop. The restaurant and bar are open daily during the high season and during the holiday periods. The shop is open daily with the main products. Opening hours may vary in high and low season. For the current opening hours you can contact the reception.